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  • Deliveroo claim

  • Please note the following before filing your claim

    • This insurance does not cover the damages to your possessions, for example your bicycle or your phone are not covered by this insurance.
    • If you have an insurance for your vehicle and your vehicle was damaged, do not forget to let your insurance company know about the accident.
  • To claim for your own medical costs and/or temporary incapacity as a result of an accident, while you were working for Deliveroo.

  • If you’re incapacitated to work due to a sickness (not related to any road accident while delivering for Deliveroo). 

    if your incapacity to work is due an accident linked with a Deliveroo order please select accident.

    Be careful:

    - You must have completed at least 30 orders over the last 8 weeks before.

    - Your incapacity to work must be certified by a doctor (medical certificate required).

  • If you’d like to receive compensation for a newborn child, adopted child or still birth.

    Attention point: you must have been collaborating for Deliveroo at least for 6 months and you have completed at least 30 orders in the 8 weeks prior to the event date or at least 60 orders in the last 6 months prior to the event date if you are the natural mother.

  • You have been selected for a jury and this prevents you from doing deliveries? Fill in this form to be eligible for a compensation.

  • We are sorry that you had an accident.

    As of the 1st of February 2020, Inail is responsible for Personal injury insurance coverage for Deliveroo Riders.

    ● Any medical expenses following an accident during your trips for Deliveroo and the incapacity for work will be covered by Inail.

    For the correct reporting procedure and for further information, please click here.

    What does Qover free rider insurance cover me for?

    ● Public Liability: Material damage and/or medical costs of an involved third party will be handled by Qover

    If you are responsible for an incident, or have caused damages to other people (or their property) while working for Deliveroo, please report your incident at the following link.
    Qover will provide you with the necessary insurance support!

  • If you are not a Deliveroo Rider but you were involved in an accident with a Deliveroo Rider, please contact SATEC via this link or call this number +33 1 42 80 15 03

    Or if you are a Deliveroo Rider and the only damage is caused to a third party, use this link to declare the claim to SATEC or call this number +33 1 42 80 15 03

  • Rider information

    Please provide us the following details of the Deliveroo rider
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  • Rider's address

    Please provide us the following details of the Deliveroo rider's address

  • Incident information

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  • Any medical expenses following an accident during your trips for Deliveroo and the incapacity for work will be covered by Inail.

    For the correct reporting procedure and for further information, please click here.

  • A condition is added on the next question "Was a third party involved in the accident". If that question is filled with an answer (and it will since it's a mandatory question), it will skip all next pages until the last one. This is how we handle the multi coverage apsect of this form

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  • Sickness information

  • If you’re incapacitated to work due to a sickness (not related to any road accident while delivering for Deliveroo). 

    Be careful:

    - You must have completed at least 30 orders over the last 8 weeks before.

    - Your incapacity to work must be certified by a doctor (medical certificate required).

     

  •  - -
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  • Attendance on a jury

  • You have been selected for a jury and this prevents you from doing deliveries?

    Fill in this form to be eligible for a compensation.

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  • Parent expenses

  • You can benefit from this coverage if you have been collaborating for Deliveroo at least for 6 months and you have completed at least 30 orders in the 8 weeks prior to the event date or at least 60 orders in the last 6 months prior to the event date if you are the natural mother.


    Please note that you must submit your claim after the event date (certificate required).

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  • Data Protection, Fraud Prevention and Detection & Medical information

    In order to administer your claim, this information will be used by Qover, the claim adjuster and the insurer. It may be held on computer and or in manual files for administration and risk assessment purposes.
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  • Should be Empty: