AI Customer Service for Finance

Jotform AI Agents empower financial institutions to provide real-time assistance, streamline support workflows, and enhance customer satisfaction. With personalized interactions and 24/7 availability, our AI Agents ensure that your clients receive the help they need, when they need it.

Demo Jotform AI Agents in action

Benefits

24/7 Customer Service Across Multiple Channels

Provide round-the-clock customer service via various channels such as web, chat, phone, WhatsApp, Messenger and more. AI Agents ensure seamless interactions, allowing customers to manage finances anytime, anywhere. Enhance AI capabilities by incorporating FAQs, financial documents, and real-world customer scenarios to provide more accurate and informed responses.

Real-Time Call Handling

AI Agents manage customer calls, transcribe conversations, and provide human-like voice interactions. This improves service efficiency, ensures accurate documentation, and reduces the need for manual intervention.

Customize the Agent’s Appearance

Tailor the look and feel of your AI Agent to align with your brand identity. A relatable interface fosters trust and makes interactions more engaging for your customers.

Gather, Validate, and Organize User Data

AI Agents engage customers in dynamic conversations, ensuring that all necessary data is collected accurately. This feature enhances data integrity and streamlines the onboarding process for new clients.

Define Specific Actions and Workflows

Customize your AI Agent to trigger specific actions, such as sending confirmation emails or creating support tickets. This automation reduces manual workload and ensures timely follow-ups with clients.

Use Cases for Finance AI Agents

Jotform AI Agents are designed to meet the unique challenges of the finance industry, providing tailored solutions that enhance customer interactions and streamline operations.

Loan Application Guidance

Customers can receive step-by-step assistance in completing loan applications, ensuring they provide all necessary information.

Account Management Support

Through AI-driven interactions, customers can update account details, and request statements.

Invoice Upload & Management

Automate the collection and organization of invoices from clients, reducing manual efforts and errors. By streamlining the invoicing process, businesses can ensure timely submissions, maintain accurate records, and improve overall financial workflow efficiency.

Effortless Asset Reporting

Simplify the process of collecting and managing asset information for organizations. By guiding employees through a structured conversation, it ensures accurate data submission, reduces manual workload, and enhances record-keeping efficiency.