Empower retail businesses to provide real-time assistance, answer queries, and guide customers through their shopping journey. With 24/7 availability and personalized interactions, Jotform AI Agents enhance the customer experience, streamline support workflows, and ensure that your customers feel valued and understood.
Benefits
Retailers can create customized AI Agents tailored to their specific needs without any technical expertise. This empowers businesses to quickly adapt their customer service strategies to meet changing demands.
Guide customers through order tracking, return requests, and exchanges with automated workflows. This reduces manual effort and speeds up resolution times.
Retailers can automate various customer service tasks, such as sending order confirmations or creating support tickets, ensuring a seamless experience for customers. And they can notify customers about ongoing sales and exclusive offers.
Support customers across various channels such as web chat, WhatsApp, Messenger, phone and much more, ensuring a consistent and engaging retail experience on their preferred platforms.
Gather customer feedback on products and shopping experiences through interactive AI surveys. This helps businesses improve offerings and optimize customer satisfaction.
Jotform AI Agents are designed to meet the unique challenges of the retail industry, providing tailored solutions that enhance customer interactions and streamline operations.
Instantly provide customers with detailed information about products, including specifications, availability, and pricing.
Customers can easily inquire about their order status through Jotform AI Agents, receiving real-time updates on shipping and delivery.
Streamline the returns process by guiding customers through the necessary steps and providing them with the required forms.
Collect valuable customer insights through automated surveys. These interactive surveys help retailers understand customer preferences and improve service quality.