How educators can use Jotform Enterprise AI Agents to combat burnout

Education professionals have the highest burnout rate of any occupation in the United States, according to Gallup. K–12 workers hold the top spot, and higher education personnel trail closely behind. Additional research from 2024 found that excessive workloads are a top factor in these results.

Jotform Enterprise specializes in streamlining tasks and reducing workloads — and our new Education AI Agents take automation even further, providing relief for one of the world’s most vital industries.

AI Agents can lessen workloads by performing tasks autonomously, such as collecting data, answering frequently asked questions, and scheduling appointments for tutoring, advising, and more. But agents also go a step further. They can trigger Jotform Workflows, deliver emails, provide reference material, send data to third-party platforms, and master other Jotform Enterprise automations.

Providing this benefit for teachers, staff, students, and parents is likely easier than you think. As with all Jotform Enterprise products, our engineers have done the heavy lifting, providing a cost-effective, scalable solution for every type of educational organization.

Create your new Jotform Enterprise AI Agent today, and enjoy these benefits:

• Real-time assistance: Agents respond immediately to queries and take appropriate action.
• Scalability: They handle increasing demand without supervision. 
• Data collection and validation: Agents organize and validate inputs dynamically.
• Personalized interactions: You can tailor the AI Agent user experience with conditional logic and more.
• Multichannel support: Agents provide service via web, chat, WhatsApp, and mobile app.
• Customizable actions: You can adapt workflows and triggers for agents automatically.
• Voice capability: Agents hold real-time phone conversations and voice chat.

Real-time support

Educators want to help students learn, but a lot of questions that aren’t related to the subject at hand can interrupt lessons and become overwhelming. Real-time support can provide instant relief.

We don’t mean hiring additional staff. What if those questions could be answered by an AI Agent or chatbot?

The first step in setting up AI Agents is enabling them from the Admin Console. The admin for your Jotform Enterprise account can also indicate who has access to agents and use role-based access settings to dictate which teammates can create agents of their own.

A department head could create an AI Agent that gathers information about students through a conversation — so individual teachers don’t have to take class time to make sure they have the right contact info for students and parents, and students and parents don’t have to fill out a long, boring form.

Staff at a college tutoring center can create an agent that accepts tutoring appointment requests. This ensures that every student gets the attention they need without having to ask an instructor about tutoring. Requesting a tutor via AI Agent also keeps the request private, which may prompt more students to request assistance.

Simply supply the AI Agent with website links, files, and instructions, or train it via conversation in the AI Agent Builder to answer all the questions necessary to set up an appointment. You can also set up the agent to send notification emails to tutors, trigger workflows, and more.

There are several ways to share an AI Agent. Embed an interactive chatbot on a school, university, or district website, share it as a direct link, or create an AI Agent mobile app that students and parents can save on any device. Jotform also offers phone and voice AI Agents, a WhatsApp AI Agent, and more.

Automate administration

From the classroom to the school board, AI Agents can help. A registration AI Agent could reduce the strain on administrators by not only collecting registration information but also answering related questions. Just connect your agent to a form that gathers all the necessary information and train your agent to answer questions that are often asked during registration.

For student services beyond registration and enrollment, staff can create an AI Agent that offers round-the-clock assistance for student questions related to academic advising, health services, and counseling.

AI Agents can streamline tasks within the school board as well. An agent can facilitate the addition of new board members by accepting applications and triggering an approval flow with Jotform Workflows.

Data collection and management

From permission slips to class registration and more, schools and universities rely on data at every level of their operations. AI Agents can reduce workloads for teachers and administrators alike.

With Jotform Enterprise, sharing agents with colleagues is simple and straightforward. Just add an agent to a Teams workspace, and everyone in that team can use it.

For teachers who are tired of scrambling for permission slips, an AI Agent can be revolutionary. Train one to collect permission slips through a conversation, and the data will automatically appear in your school or district’s Jotform Enterprise account. You can even create a mobile agent app that parents and students can save to any device. Individual instructors can edit the agent’s form at any time to correspond with the latest planned trip.

Instant feedback

It takes a team of parents, teachers, and other educational staff to ensure each student is in a position to thrive. Students benefit when their parents, administrators, and teachers can easily communicate with each other.

But answering emails or phone calls regarding each student is time-consuming. Teachers and administrators can answer an unlimited number of questions — with limited effort — by using an AI Agent that fields questions.

Principals or district staff can create a dedicated AI Agent to collect feedback on teacher performance in the classroom. Teachers can provide feedback too. An AI Agent can ease the burden of collecting feedback, allowing principals and administrators to focus on making improvements.

Likewise, an agent can handle feedback for an entire university, such as input on safety and security measures on campus. Staff can set up the agent to notify the appropriate department about issues of concern.

Students also want to have their say. Administrators in high schools, colleges, and universities can use a student feedback agent to gather feedback and gain insight on potential new courses to add to the curriculum.

Quiz workflows

Quizzing students on essential learning points is a staple at every education level. But historically each quiz comes with a stack of paper to distribute, collect, and grade. An AI Agent helps save time by improving on this traditional workflow.

Jotform Enterprise AI Agents can engage participants in a fun, fresh way, potentially alleviating test-time nerves among students. The agent asks questions the class instructor provides ahead of time and gives instant feedback — keeping students engaged and automatically tabulating scores.

It’s easy to create subject-specific quiz AI Agents for math, biology, history, vocabulary, spelling — you name it.

Personalized support

Teachers and instructors strive to provide personalized learning for each of their students. But it’s impossible to offer student assistance 24 hours a day.

Educators can create an AI Agent to provide students with access to personalized support at any hour of the day or night.

Teach your agent to take action when a student is in need: If the student expresses frustration, the assistant can ask what material is confusing; if the student says they’re interested in working with a tutor, the assistant can make an appointment; if the student wants pointers on specific homework tasks, like creating a presentation, the assistant can provide a video how-to session installed by the instructor.

It’s also key to check in with students regarding their mental health. An AI Agent can collect valuable feedback from students about their emotional and mental well-being. This can be an essential tool for school counselors and other educators in supporting students.

Since Enterprise customers can add an unlimited amount of data to each agent’s knowledge base, you can rest assured that your agent will be equipped to handle a range of situations.

Closing thoughts

Considering high burnout rates in the education sector, it should be no surprise that the National Center for Education Statistics reports nearly 90 percent of K–12 schools have difficulty hiring new teachers. Additionally, 83 percent of those schools struggle to fill non-teacher positions such as classroom aides and mental health experts.

With Jotform Enterprise AI Agents, you can get ahead of the burnout curve, providing an easier way for teachers, administrators, and more to do what they love: help students thrive. With fewer repetitive tasks to do, education professionals can provide the human-to-human guidance that students need to be successful.