Transform your customer service with Jotform AI Agents—designed for seamless form integration, multi-channel support, and customizable AI avatars. Compare it to ServiceNow and discover why businesses choose Jotform for efficient, affordable AI-driven customer service.
Build Your AI Agent in Minutes!| FEATURES |
 Jotform
|
ServiceNow |
|---|---|---|
| Entry-Level Price |
ServiceNow
Contact Sales
|
|
| Form Connected Agent |
ServiceNow
No
|
|
| Standalone Chat |
ServiceNow
YES
|
|
| Website Chatbot |
ServiceNow
YES
|
|
| Phone Agent |
ServiceNow
Only Outbound
|
|
| Voice Agent (Web Call) |
ServiceNow
YES
|
|
| QR Code |
ServiceNow
No
|
|
| Mobile Agent App |
ServiceNow
Available
|
|
| SMS Agent |
ServiceNow
Via Twillo
|
|
| WhatsApp Agent |
ServiceNow
YES
|
|
| Slack Agent |
ServiceNow
YES
|
|
| Clone Agents |
ServiceNow
Possible for Knowledge Base
|
|
| Agent Customization |
ServiceNow
YES
|
|
| Custom Persona |
ServiceNow
YES
|
|
| Manual Chat Takeover |
ServiceNow
YES
|
|
| AI Agent Templates |
ServiceNow
YES
|
|
| Dedicated Phone Extension |
ServiceNow
No
|
|
| Dedicated Phone Number |
ServiceNow
via AWS
|
|
| Train Your Agent |
ServiceNow
YES
|
|
| Question-Based Training |
ServiceNow
Not Advanced
|
|
| Collect Payment |
ServiceNow
No
|
|
| Integrations |
ServiceNow
YES
|
|
| Actions |
ServiceNow
YES
|
|
| Tools |
ServiceNow
YES
|
|
| Multiple Users |
Available on Enterprise
|
ServiceNow
YES
|
| White Labeling |
Available on Enterprise
|
ServiceNow
YES
|
| Single Sign On (SSO) |
Available on Enterprise
|
ServiceNow
YES
|
| GDPR Compliance |
ServiceNow
Available
|
|
| PCI Compliance |
ServiceNow
Available
|
|
| Two Factor Authantication (2FA) |
ServiceNow
Available
|
|
| SOC 2 Type II |
Available on Enterprise
|
ServiceNow
Available
|
Jotform AI Agents are built to collect, process, and manage structured data with seamless form integration. Whether you’re gathering customer inquiries, processing orders, or conducting surveys, your AI agent can automatically store and organize data within Jotform’s ecosystem.
With Jotform AI Agents, businesses can interact with customers via WhatsApp, SMS, email, and phone calls, ensuring a seamless support experience across multiple platforms.
Jotform AI Agents let businesses customize AI avatars to reflect their brand identity, creating a more engaging and trustworthy experience for customers.
Our expansive library of over 7,000 AI agents allows you to effortlessly select the perfect template for your needs. Each AI agent is designed to transform routine interactions into meaningful relationships, delivering personalized and engaging conversations that enhance customer experience.
Build Your AI Agent in Minutes!
Jotform AI Agents continuously learn and improve through interactive training methods, including question-based training for precise and context-aware responses. Businesses can refine AI interactions over time, ensuring more accurate and engaging customer support.
Build Your AI Agent in Minutes!
Jotform AI Agents don’t just respond to messages; they streamline operations by automating workflows, processing requests, and assisting customers in real time. Businesses can reduce manual tasks and enhance efficiency with AI-driven actions tailored to their needs.
Build Your AI Agent in Minutes!
Setting up, training, and customizing Jotform AI Agents is effortless, even for users with no technical background. Businesses of all sizes can quickly deploy AI-powered support without the need for developers or complex configurations.
Build Your AI Agent in Minutes!
Jotform AI Agents connect with leading cloud storage, communication, and productivity tools to streamline business operations. These integrations help automate tasks, organize data, and enhance collaboration without disrupting existing workflows.
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