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Деница МариноваЗададен на 2 юли 2024 г. в 11:02
Как да сменя банковата сметка, която е свързана с акаунта, защото тази вече е невалидна?
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Shirized Jotform SupportОтговорено на 2 юли 2024 г. в 13:09
Hi Деница,
Thanks for reaching out to Jotform Support. Our Bulgarian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Bulgarian, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, are you referring to changing the payment information linked to your Jotform account? If you're referring to changing your credit card information, let me show you how:
1. On your My Forms page, hover your mouse over your Avatar/Profile image on the top-right side of the page.
2. In the menu that comes up, click on Settings.
3. Next, go to the Billing tab.
4. Click on Change Credit Card.
5. Enter the details in the Credit Card Information window.
6. Now, just click on Update to save the changes.
If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?
Let us know if you need any more help.