Running a medical spa is one of the most rewarding things a physician can do. It allows health professionals to control the type of services they offer clients as well as the quality and level of care they provide. There’s also the potential for greater financial reward.
Of course, all this opportunity comes with significant challenges. Running a med spa involves the same pressures as running any other kind of business. You have to make sure you’re generating enough revenue to cover overhead and make a profit. Plus, although the minutiae of scheduling, confirming appointments, processing payroll and payments, and distributing marketing content helps everything run smoothly, it can also quickly create unwieldy workflows.
How medical spa software can help
Put simply, medical spa software can help you automate many of your business’s time-intensive operations. These programs eliminate the need to manually schedule and confirm appointments, and they can even generate and send reminder emails and texts without employee involvement. The right platform can also automate the mundane tasks involved in billing, payroll, and recordkeeping. But how do you know which software to choose?
Best medical spa software platforms
The SaaS market has exploded in recent years, with dozens of offerings for the spa and salon industry in addition to some specifically targeted for the med spa market. Here are the six best medical spa software platforms to take your business to the next level.
Remedly
Remedy, designed with the needs of med spa owners in mind, this Health Insurance Portability and Accountability Act (HIPAA)-friendly solution allows users to handle scheduling, store records, manage inventory, invoice clients and vendors, and even execute marketing strategies — all from one convenient cloud-based system. Best of all, Remedly offers a consumer-facing dashboard so clients can view their medical records and appointment details whenever they want, without having to call an office manager.
Zenoti
Already trusted by more than 12,000 businesses in 50 countries, Zenoti is often regarded as the number one cloud-based software for med spas. With a number of convenient solutions for clients, the platform allows users to check themselves in, set up automatic payments for appointments, and write reviews. Compatible with several third-party terminals, Zenoti is leading the way in contactless client support with the ability to generate mobile and email forms that clients can complete before entering the office. Zenoti continues to prove itself as a top choice for growth-oriented med spas.
AestheticsPro
AestheticsPro is an all-in-one solution for med spas offering online scheduling, e-record management, and payment processing, as well as client communication and marketing services. Every aspect of the platform is HIPAA compliant and conveniently accessible from the cloud.
With extra priority placed on preventing no-shows, the platform offers various options for automated appointment reminders through text, email, and voice calls, so there’s no way for clients to misunderstand the schedule. This leaves employees more bandwidth to provide hands-on customer service and spend their time at work doing things that matter the most.
Phorest
Phorest provides cloud-based solutions for hair and nail salons and traditional spas, but the versatile platform works just as well for med spas. More than 100,000 businesses and spa professionals use the software because it’s designed specifically for the needs of businesses with more than three employees.
In addition to handling scheduling, payments, and other operation basics, Phorest also offers marketing and loyalty program options. Users can send email and text messaging campaigns from a single platform and also manage rewards for frequent customers or clients who send referrals.
Square Appointments
Over the last decade, Square has emerged as one of the most popular payment processors in the world. It’s no surprise that it also offers other integral business solutions, Square Appointments. If you have a business page created with Square Online and process payments through Square, consider using the Square Appointments platform to automate your client booking process through forms that perfectly match your brand aesthetic.
Jotform
Jotform is another powerful solution for users concerned about aesthetics. One of the largest free-form builders in the world, the site boasts more than 10,000 online form templates that you can customize to power your business. These forms are also HIPAA-friendly and tailor-made for the needs of med spas.
Jotform’s templates for patient intake, appointment scheduling, billing, invoicing, and informed consent collection forms fuel your business through the platform’s growing number of telemedicine features. Your business can even offer mobile-friendly, HIPAA-compliant client portals through the new Jotform Health app, which gives med spa owners the ability to create and automate forms and accept payments.
Running a successful med spa can be incredibly fulfilling, and it’s even more satisfying when business owners can overcome the tedious demands of managing scheduling and billing. Medical spa software is the best way to streamline these processes — and you can get started with Jotform.
Photo by: Nappy.co
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