Introduction: What are Jotform AI Agents?

Imagine a world where there are more than enough hours in your day.

Imagine a world where — whether you’re a team of one or 100 — you can deliver your customers instant answers, service, and support, without a big budget.

Think of spending your days planning your next big move . . . rather than fielding repetitive questions about your business, entering data into a form, or forwarding invoices.

That world, that day, is here with Jotform Al Agents.

We invite you to discover how to customize and train Jotform AI Agents to match your unique voice, brand, and mission, and distribute them across multiple channels to handle customer inquiries and provide friendly, real-time conversational assistance. They’re ready to be a powerful new part of your team.

Need an agent to answer routine inquiries or qualify leads? Easy peasy. 😎 Onboard new hires? No sweat. 😅 Register folks for events, services, or classes? Piece of cake. 🍰 Schedule appointments, book hotel rooms, or collect donations? Walk in the park.🚶🏽

Here are some of Jotform AI Agents’ key features:

• Scalable customer service: Easily handle increasing customer inquiries and demands without sacrificing response quality or personalization.
• Multichannel support: Your agent works across web chat, SMS, voice calls, email, and phone platforms, allowing exceptional reach and consistent customer engagement.
• Industry-leading information capture: Along with building a custom question-answering knowledge base for your agent, you can integrate your agent with multiple forms to gather customer data through dynamic conversations.
• Customizable, friendly agent interactions: Tailor your agent’s responses, language, and actions to your, or your brand’s, preferences. Then define the agent’s workflows and automatically trigger organization actions.
• Voice and phone integration: Agents can handle phone and voice calls and provide human-like voice interactions in real time. You can review conversation transcriptions as well.
• Support for multiple languages: You can choose from 19 primary language options when you’re building your agent. Customers can also ask the agent to switch to their desired language while interacting.

Jotform AI Agents quick summary

• What are Jotform AI Agents?

Jotform AI Agents are approachable, automated, no-code customer service tools that answer user queries in real time and guide customers through form-filling and troubleshooting.

• How do AI Agents work with forms?

AI Agents can integrate with multiple forms, conversing with users for a more natural information-gathering experience while automatically filling out and formatting user responses in the form fields you need.

• What actions can AI Agents perform?

AI Agents can take dynamic actions based on your business needs, like sending emails, submitting forms, triggering workflows, and providing relevant information about a task.

• How secure is the data handled by AI Agents?

Jotform AI Agents adhere to industry-standard security protocols, ensuring that all data collected and processed is secure.

• Can I monitor my AI Agents’ interactions?

Yes, all interactions and actions taken by the AI Agent are visible in the agent’s Conversations interface, where you can review conversation data and track form submissions.

• Are Jotform AI Agents free to use?

Yes. However, there are applicable limits on the number of agents, conversations, and sessions based on your Jotform plan.