Phone Interview

2. Opening the Call:“Thank you for taking the time to speak with me. This interview will help us get to know you better, understand your experience, and give you a chance to learn more about us and the role you’ve applied for. Does that sound okay?”

YESNO

2a. Identity Confirmation and call SecurityBefore we proceed, could you please confirm your full name, email address and a telephone number I can call you on if we are disconnected ”

First Name

Last Name

2b. Email“Before we continue. Please confirm your email address for application purposes and a telephone number I can call you on if we are disconnected ”

example@example.com

2c. Phone Number

Area Code

Phone Number

3. Introduction to the Role and Expectations:“To get us started, can you briefly introduce yourself and tell us what attracted you to this position?”

4. Follow-up questions (based on their answer):“What specific skills or experiences do you bring to the team that you think would be valuable in this role?”

4a. Career Goals“How does this role fit into your career goals?”:

5. Work Experience and Skills:“Let’s talk a bit about your past work experience. Could you tell me about your most recent role and what your primary responsibilities were?”

5a. Follow-up questions:“What are some accomplishments you’re proud of in your previous positions?”

5b. Challenge and Response“Can you give me an example of a challenge you faced at work and how you handled it?”

6. Teamwork and Professionalism:“One of our values here is teamwork. Can you tell me about a time when you worked as part of a team? What was your role, and how did you contribute?”

6a. Follow-up questions:“How do you approach communication and collaboration with colleagues?”

6b. Constructive Feedback“How do you handle constructive feedback or disagreements in a professional setting?”

7. Customer/Client Focus:“We aim to provide an exceptional experience for every client. Could you tell me about a time when you went above and beyond to help a customer or client?”

8. Availability and Practical Details:“Let’s discuss a few practical details. What days are you available to work?

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

8a. Hours of availabilityHow many hours are you willing to work per day?

8b. Start datesIf successful with the application, How soon can you start?

8b. Do you have your own car?

Yes

9. Question timeDo you have any questions about the work environment or requirements?”:

10. End the call on a positive note.“Thank you so much for your time today, [Applicant's Name]. We’ll review your responses and be in touch soon about the next steps. It was great speaking with you, and we appreciate your interest in joining our team!”

YESNO

InterviewerNotes:

Interviewer Name

First Name

Last Name

Date of Interview

Date

Time Interview Completed

Hour

Minutes

Adequacy AX