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steinconsultingGefragt am 21. Januar 2025 um 10:38
Hallo liebes Team,
Ich möchte nicht über jede Einreichung von den Formularen per E-Mail informiert werden, aber ich sehe leider nicht, wo ich das abbestellen kann. Wie geht das?
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Eliza Jotform SupportGeantwortet am 21. Januar 2025 um 11:23
Hi steinconsulting,
Thanks for reaching out to Jotform Support. Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, if you only want to stop receiving Notification Emails every time you receive form submissions, you can delete the Notification Emails from your forms. Let me walk you through it:
- In Form Builder, click on Settings in the orange navigation bar at the top of the page.
- In the menu on the left side of the page, select Emails.
- On the right side of the Notification field, click on the Trash Can icon, and delete the existing Notification Email.
- On your My Forms page, click on your Avatar, and select Settings from the menu.
- Under Settings, tick the box before Turn off all Jotform emails.
That's it. Let us know if you have any other questions.
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steinconsultingGeantwortet am 21. Januar 2025 um 11:57
Hello Eliza,
Thank You for your Message. I already dit turn on the tick box "turn of All Jotform E-Mails" and I I'm still receiving all of it.
So do I understand Right if I don't want to get the E-Mails. I have to go in every Single Form and delete manually the E-Mail notification like you showed me in the first Step? Is there any possibility to do and all in One?
Thank you in advance for your help
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Eliza Jotform SupportGeantwortet am 21. Januar 2025 um 12:11
Hi steinconsulting,
There's currently no option to delete Notification Emails of multiple forms at once. You'll have to do this one by one.
Let us know if there’s anything else we can help you with.