El uso del espacio de carga no se borró después de eliminar los envíos

  • holaglamaline
    Fecha de consulta 24 de enero de 2025, 8:00

    Hola no tenia espacio ya borre todo y me sigue apareciendo el cartel.


  • Gian Jotform Support
    Fecha de respuesta 24 de enero de 2025, 9:25

    Hi holaglamaline,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, after purging submissions, it may take a few minutes for the upload space usage to update. I just checked your upload space usage and it now shows 1.20 MB. Can you reload your account now to confirm the correct usage shows on your end?

    Give it a try and let us know if you need any help.

  • holaglamaline
    Fecha de respuesta 24 de enero de 2025, 10:41

    thanksss