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eloifuntanevFecha de consulta 30 de enero de 2025, 9:07
He creado en el formulario unos campos (párrafo) que se muestran cuando las condiciones se cumplen. En estros campos está un enlace al mi Google Drive para cuando se clica directamente se muestre el informe de recomendaciones. El problema está en que después de mostrar el informe de recomendaciones y al ir para atrás para ver otro informe de recomendaciones (según las respuestas pueden haber 3-4 informes de recomendaciones, cada uno con enlace la Drive) y al redirigirme de nuevo al formulario, este empieza de nuevo: me interesa, una vez visto el informe, pueda seguir visualizando otros informes en campos posteriores. Cómo lo puedo hacer?
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Kris Ann Jotform SupportFecha de respuesta 30 de enero de 2025, 13:56
Hi Eloi,
Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.
Thanks for your patience, we appreciate it.
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Kris Ann Jotform SupportFecha de respuesta 30 de enero de 2025, 14:29
Hi Eloi,
I understand that you want your form fillers not to be redirected to the start of the form when they click the links on the Paragraph fields. When I checked, I saw that the target setting of some of the links in the Paragraph fields are not set to New Tab but to Same Window, which when the link is clicked the form window will be replaced to be redirected to the link. Take a look the screenshot below:
Also, I noticed that some of the links are not working properly because the link is not on the URL box of the Insert link option.
To fix the issues, first you need to make sure that the Target is set to New Tab and that the links are in the URL box. Let me show you how:
1. In Form Builder, scroll down to the Paragraph Fields and click on it, then click on the Pencil Icon to Edit Text.
2. Highlight the URL and copy it then click on the Insert Link option, paste it on the URL box.
3. Then click on the Target dropdown and select New Tab, once done make sure to click the Ok button.
Check out the screencast below to see my results:
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