Cobro de suscripcion ORO indebida

Buenos dias he revizado y el dia 30/01. me han debitado de mi tarjeta por una membresia ORO. Lo cual no e rehalizado ya que cada mes pago mis suscripcion y no de forma anual

Hi gerardo,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

As for your question, To request a refund for your latest invoice, just fill out our Refund Request form. And our relevant team will email you once they've had a chance to look into it.

Let us know if you have any other questions.