Cancelé mi suscripción pero todavía me cobraron

  • maveloza
    Fecha de consulta 2 de febrero de 2025, 5:14

    He cancelado mi suscripción y me siguen cobrando, quiero que me devuelvan el dinero

  • Eliza Jotform Support
    Fecha de respuesta 2 de febrero de 2025, 5:31

    Hi Miguel,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again. Now, coming back to your question, I've canceled your subscription and refunded the last payment, which is $47.19 USD. The refund should reflect in your statement of account in 5 to 10 business days.

    Reach out again if there’s anything else we can help you with.

Su respuesta