error en formulario al momento de registrar

  • Diego_sistemasH
    Fecha de consulta 6 de febrero de 2025, 13:36

    Buen día

    me aparece el siguiente error al intentar el formulario y no permite hacer envíos

    error en formulario al momento de registrar Image 1 Screenshot 20

  • Mahmoud Jotform Support
    Fecha de respuesta 7 de febrero de 2025, 6:27

    Hi Diego,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    I cloned your form and was able to replicate the issue. Upon reviewing the form, I noticed that the ticket stock in the Ticket Purchase widget was not assigned correctly. You need to update the stock by placing it at the end of the item name. Let me show you how:

    1. In Form Builder, click on the Wand icon of the Ticket Purchase widget.
    2. Cut the {stock} and Paste it at the end of the line.
    3. Click on Update and you're done.

    error en formulario al momento de registrar Image 1 Screenshot 30

    Check out the result below:

    error en formulario al momento de registrar Image 2 Screenshot 41

    Give it a try and let us know how it goes.

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