El espacio de la cuenta ha llegado a su límite

Necesito liberar espacio en la cuenta.

El último contacto fue hace 1 semana, algo no esta bien, no es posible que tenga que contactarlos todas las semanas para poder utilizar el servicio sin contar el impacto que tiene en mi operación

Hi Anyely,

Thanks for reaching out to Jotform support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I checked your account and none of the limits are being exceeded. I’ve also cleared the form cache to see if that helps resolve the issue. You can also clear the form cache from your end. Although Clearing Your Form Caches isn't done automatically, it's easy to do it manually. Let me show you how:

1. On your My Forms page, click on your Avatar/Profile Image icon.

2. In the window that opens, click on Settings.

3. In the Settings menu, scroll down to the bottom and click on Clear Cache. And that's it, you're done.

Let us know if there’s anything else we can help you with.