Ayuda acerca de como mejorar mi cuenta

Hola:

Hace años empece a usar este servicio y como todo fue rapido y funcional, nunca tuve problemas hasta ahora que recibi algunos mensajes que esta lleno mi almacenamiento, y mis formulario en mis paginas web no son visibles.

Deseo que alguien me llame o me instruya acerca de algunas preguntas que tengo acerca de este servicio por favor, si?

Gracias

Jorge Morales

Hi Jorge,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I've cleared your form caches; your forms are now refreshed. When I checked out your account, I could not find any over limit in the upload space. Currently, you are using 2.96GB out to 10 GB. So, it is well within its limit. You can check your account usage from your Jotform account. Let me show you how:

1. On your My Forms page, click on your Avatar/Profile Image on the top-right side of the page, and then click on Settings.

2. Go to Usage in the menu on the left.

3. You can find Upload Space under the Total Usage on the right side. That's it. Let us know if you have any other questions.