pasamos de 100 formularios a 5 formularios. Que quere decir que solo puedo tener 5 formularios?

Buenos días,

queremos cambiar de plan de PLATA a INICIAL ya que no lo utilizamos tanto com hasta ahora, de todos modos tengo alguna duda:

• pasamos de 100 formularios a 5 formularios. Que quere decir que solo puedo tener 5 formularios? Ahora tengo uns 50, pero la mayoria no los utilizo. Los voy a perdre?

Gracias

Hi Eix,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, you will not lose your form, but you'll not be able to use it. The 5 form limit refer to active form. You can consider disabling or archiving unused form. This way, it'll lower your form limit. Let me show you how to do that:

1. On your My Forms page, hover your mouse over your form and click on More on the right side of the screen.
2. In the More menu, click on Archive.

Reach out to us if you need any more help.