Linknpara cancelar mi cuenta al terminar el mes

  • multishow11
    Fecha de consulta 13 de febrero de 2025, 0:11

    Requiero pausar mi cuenta al terminar el servicio del mes


    enviar link directo de cancelación por favor

    gracias

  • Jessica Jotform Support
    Fecha de respuesta 13 de febrero de 2025, 0:15

    Hi Frank,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, sure, you can Cancel Your Subscription, but you'll have to do it on the Desktop version of Jotform because it's not available yet on the mobile app. Let me show you how:

    1. On your My Forms page, hover your mouse over your Profile Image/Avatar icon, and click on it.

    2. In the window that opens, click on Settings.

    Linknpara cancelar mi cuenta al terminar el mes Image 1 Screenshot 40

    3. Under the Billing tab, click on Change Plan.

    Linknpara cancelar mi cuenta al terminar el mes Image 2 Screenshot 51

    4. Click on the Downgrade button to switch to the Starter (Free) Plan.

    Linknpara cancelar mi cuenta al terminar el mes Image 3 Screenshot 62

    Then, you'll see a pop-up window with some extra information about the downgrade. Just follow those instructions to continue with canceling your plan.

    Let us know if you need any more help.

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