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josnewtroFecha de consulta 14 de febrero de 2025, 4:57
RUEGO ME INDIQUEN PORQUE SALE ESTE ESRROR AL ENVIAR EL FORMULARIO
Error code: #DZA99U51
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Cyrus Jotform SupportFecha de respuesta 14 de febrero de 2025, 5:13
Hi josnewtro,
Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:
While you do this, I recommend recording the steps you take or taking a screenshot of what you’re seeing on your end. So that, if you're still encountering the same issue, you can upload the video to a public platform like Google Drive or Dropbox, or use Loom to record and share the link with us. This will help us better see and understand the issue. Also, if needed, we can forward the video to our developer for further investigation.
Give it a try and let us know how it goes.
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