¿Cuál es el límite de respuestas por formulario si pago el Plan Bronce?, ¿Permanece en la cuenta aunque se deje de pagar?

Hola, tengo una duda, si pago el Plan Bronce, ¿Cuál es el límite de respuestas según formulario?, y si este se dejara de pagar... ¿Las respuestas permanecen guardadas aunque ya no se sea plan Bronce?

Hi Catalina,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, currently, the Bronze Plan lets you receive up to 1,000 form submissions per month. However, this limit applies to your entire account, not just one form. All your forms share the 1,000 submission limits. We also have a guide here that you can check out to learn more about Understanding Your Account Usage and Limits.

If you stop paying for the Bronze Plan, the responses collected while on that plan will remain in your account, but your account will revert to the limits associated with the Starter (Free) plan. You can check out our Pricing Page to learn more about Jotform subscription plans.

Reach out again if there’s anything else we can help you with.