No puedo renovar el plan anual

Actualmente tenemos la licencia SILVER y queremos renovarla en forma anual, pero no nos da esa opción, solamente nos da la opción mensual.

Como podemos comenzar con la renovación?

Gracias

Hi Dcs2020,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, can you try renewing your plan through this link? It defaults to the yearly plan. If you're still having the same issue, we'll do a more in-depth investigation and work on finding a solution.

Give it a try and let us know how it goes.