¿Cómo recopilar ipv4 en lugar de ipv6?

  • bpokairos03
    Fecha de consulta 20 de febrero de 2025, 15:38

    2607:fb90:910e:c275:ac39:fe71:66e4:2ec6

    2603:8081:29f0:95d0:4496:13f5:12d7:253c

    2800:484:682:fc20:cdb8:c479:b8

    ¿Cómo recopilar ipv4 en lugar de ipv6? Image 1 Screenshot 20

  • Mary Jotform Support
    Fecha de respuesta 20 de febrero de 2025, 23:02

    Hi Rosa,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, It seems that the users are connected using the IPv6 IP Address format. I'm afraid this is browser specific and can only be changed on the user's end.

    Let us know if you have any other questions.

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