Integración de Google Drive y FTP: ¿los envíos ocuparán espacio en mi límite de almacenamiento?

  • nordersun
    Fecha de consulta 25 de febrero de 2025, 11:28

    Segun mi plan que es SILVER tengo 10GB de espacio. pero si uso mi propio servidor FTP o google Drive mis usuarios pueden enviar mas de 10GB?

    Jotform Thread 24586881 Screenshot
  • John Jotform Support
    Fecha de respuesta 25 de febrero de 2025, 11:57

    Hi nordersun,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, with the Silver plan, you indeed have a storage limit of 10GB. However, even if you utilize your own FTP server or Google Drive and integrate with Jotform, uploaded files will still be stored in our servers, and it will be accessible through the account. These uploaded files will still take up your account's storage space.

    As a workaround, you can enable the Auto-Delete Submissions feature to automatically delete form submissions, without removing your data on Google Drive and FTP. Let me show you how:

    1. In Form Builder, click on the Settings tab on the orange navigation bar at the top of the page.
    2. Under the Form Settings tab, click on the Show More Options. Scroll down and enable the Auto-Delete Submissions.
    3. In the pop-up menu, select the Deletion Period and confirm by clicking on the Next button. Click on the Yes, Update button to save. Integración de Google Drive y FTP: ¿los envíos ocuparán espacio en mi límite de almacenamiento? Image 1 Screenshot 20

    Let us know if you have any other questions.

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