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ActuelburoDemandé le 9 janvier 2025 à 03:30
Bonjour,
Pourriez vous me dire où sont hébergées les données dans les formules Bronze, Argent, et Or s'il vous plait?
Cordialement
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Chris_L Jotform SupportRépondu le 9 janvier 2025 à 04:01
Hi Actuelburo,
Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, Jotform servers are co-located in a cloud-based architecture with Google Cloud and Amazon Web Services (AWS). Google Cloud data centers are hosted in Iowa (US). AWS data centers are located in Germany, Frankfurt (EU), and US, Virginia (US). You may check this link for more information. With standard plans (Starter, Bronze, Silver, and Gold), submission data can be stored either in US or EU servers based on your account setting.
Reach out again if you need any other help.
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ActuelburoRépondu le 9 janvier 2025 à 04:11
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Raymond Jotform SupportRépondu le 9 janvier 2025 à 04:34
Hi Actuelburo,
To avoid confusion, I moved your other question to a new thread and helped you with that here.
Reach out again if you need any help.
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ActuelburoRépondu le 14 janvier 2025 à 06:03
parfait merci