Cet e-mail est-il légitime ?

  • Echafindus
    Demandé le 16 janvier 2025 à 11:06

    Bonjour


    est-ce une fraude ? Je ne suis pas certaine de comprendre


    Cet e mail est il légitime ? Image 1 Screenshot 20

  • Lorevie Jotform Support
    Répondu le 16 janvier 2025 à 14:33

    Hi Echafindus,

    Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, the email came from one of our admins from our Enterprise account. Since one of your timezones include Toronto, our system detected it. So our Enterprise account admin is offering that if you want to store your data in Canada, you can try our Enterprise account.

    Let us know if you have any other questions.