Je n'arrive plus à accéder au formulaire que j'ai créé

Bonjour, j'ai un souci avec une enquête que j'ai créée et à laquelle je n'ai plus accès

Hi Charles,

Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, it appears that the form you are trying to access belongs to a different Jotform account. When I checked, the form belongs to the Jotform account with email address ***fol**t*@actio***care**.ch. To edit the form, you'll need to log in to that account. If you forgot the password, you can do a password reset. Resetting your Jotform account password is easy to do. Let me walk you through it:

1. Go to the Jotform Main page and click on Login at the top-right corner of the page.

2. In the window that opens, click on Forgot Password?.

3. Enter your email address, and then click on Send Reset Instructions.

4. You'll receive an email with instructions on how to reset your password. Open the email and click on the Reset Password button.

5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

There you go. Your new password is now set, and you can use it to log into your Jotform account. You can also check out our How to Reset Your Jotform Password guide for more information.

Reach out again if you need any other help.

Bonjour Chris,

je vous remercie pour votre retour. Je me suis rendu compte que j'avais créé le lien à partir du compte de ma collègue. J'ai pu accéder au formulaire et le modifier.

Merci une fois de plus pour votre accompagnement.

Cordialement,

Charles BELLE YOKO