Limite de téléchargement atteinte

  • chantaldessinemal
    Demandé le 20 janvier 2025 à 05:16

    Bonjour,

    Je ne comprends pas pourquoi j'ai un message m'indiquant que j'ai dépassé le stockage sachant que tout est presque vide ?

    Pouvez-vous m'aider ?

    Merci :)

  • Raymond Jotform Support
    Répondu le 20 janvier 2025 à 05:32

    Hi chantaldessinemal,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    I recalculated your upload usage and see that it's now 58.57 MB which is below your account's upload limit of 100 MB. If you often reach your account limits, consider upgrading your account to increase your account limits. Your forms are active and can receive submissions again.

    Let us know if you have any questions.