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lcoutardDemandé le 20 janvier 2025 à 05:43
Bonjour
Les QR codes ne fonctionnent plus. Po?uvez vous m'indiquer la raison.
Cordialement
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Raymond Jotform SupportRépondu le 20 janvier 2025 à 05:58
Hi Laetitia,
Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Can you share with us the QR code you're trying to use and what is the result or webpage you're expecting to see when read correctly? This will allow us to understand what's wrong and find a solution to achieve what you need. Let me show you how to post a screenshot to our Support Forum:
1. On the Support Forum page, scroll down to the Your Answer section and click on the Image icon.
2. Drag and drop your image into the Upload box, or click on it and select your file.
3. Then, click on the Add button in the bottom-right corner of the window.
4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.
5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.