How to Integrate Jotform With Slack

August 19, 2024

Slack is the most versatile collaboration platform that boasts impressive features that keep teams productive and up-to-date with their projects, tasks, and decisions.

The Slack Integration on Jotform sends your form submissions to Slack automatically, instantly creating updates on your Slack workspace. Now, you can focus on getting the work done.

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Setting up the Slack Integration

You can integrate Slack with Jotform by following the steps below.

  1. In the Form Builder, go to the Settings tab.
  2. Click Integrations on the left panel.
  3. Search for Slack, and click it.
Slack in the Integrations section of the Jotform Form Builder
  1. Choose an action from the list. With Slack, you can do the following:
    • Send Message to Public Channel
    • Send Message to Private Channel
    • Send Chat Message
Choose an action options in the Slack Integration with Jotform
  1. Click the Authenticate button to connect your Slack account. If you’ve already connected a Slack account before, you can select it from the dropdown.
Authenticate button in the Slack Integration settings with Jotform
  1. Now, set up the given options based on the selected action. If you’ve selected to send a message to a Public Channel, you will be asked to set the following:
    • Select public channel — Choose a Public Channel to send messages to.
    • Customize message title — Click the Form Fields option under this section to personalize your message title with data from your form fields. You can also type a custom title.
    • Add form fields to message — You can include your form data as part of your message.
    • Add action button — You can choose to include a View Submission and Edit Submission buttons.
    • Send new message when a submission is edited — Check this option to send a new message when you edit a submission from your form.
Options for sending message to a public channel in Slack integration with Jotform

There is not much difference in the options when selecting the other actions, but when sending a message to a private channel, you must add the Jotform bot by entering “/invite @jotform” into the selected private channel.

Options for sending message to a private channel in Slack integration with Jotform
  1. Finally, click the Save button to complete the integration.

Adding New Action and Viewing Options

Once the integration is set up, you can see the Actions you created. Click the Add New Action button to set up additional action. If you hover your mouse over an action, the Edit Action (pencil icon) and the More (three vertical dots icon) options will appear to the right. The More option includes the following:

  • See Action Logs — This option displays your Slack’s successful and failed runs. It’s useful when troubleshooting issues.
  • Rename Action — Select this option if you want to personalize the action’s title.
  • Disable Action — Use this option to temporarily stop the integration from completing the configured action.
  • Delete Action — Select this option if you want to remove the integration from your form.
Add Action and Action Options in the Slack integration with Jotform

Sending Data to Slack

Your form will do all the work as your team members collaborate on getting things done. Here’s an example of how Slack receives the data:

Jotform message in the Slack public channel
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Our customer support team is available 24/7 and our average response time is between one to two hours.
Our team can be contacted via:

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