PDF Issue

Dear Jotform Support,

saya ingin bertanya. Saya sudah membuat form dan sudah mengisinya, tetapi terjadi permasalahan pada report PDFnya.

Berikut link form yang berhasil saya isi :

https://form.jotform.com/243568756825472

berikut hasil dari PDFnya yang bermasalah:

dapat dilihat pada kotak berwarna merah, nilai dari total price tidak muncul padahal saya sudah mengisinya di form yang sudah dibuat.

Mohon bantuannya bagaimana cara memunculkan nilai tersebut. terimakasih

Hi bookstoreUPHC,

Thanks for reaching out to Jotform Support. Our Indonesian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Indonesian, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, when I cloned and tested your form, everything worked the way it was supposed to. Take a look at the screenshot below to see my results:

I've cleared your form caches to help your forms load faster and perform more efficiently. Can you go ahead and try it again and let us know how it goes? If the same thing happens again, we'll look into it more to see if we can figure out what's going on.

Keep us updated and let us know if you need any more help.