mail di risposta non funziona

buongiorno,

la mail che dovrebbe arrivare agli utenti che compilano il form non arriva correttamente con il seguente messaggio di errore.

This is the mail system at host uk-fast-smtpout2.hostinger.io.

I'm sorry to have to inform you that your message could not

be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can

delete your own text from the attached returned message.

          The mail system

<serebsmb@gmail.com>: host smtp.mailchannels.net[54.188.79.198] said: 550 5.7.1

  [CS] Message blocked. If this is a false positive, please report this to

  your hosting service provider. See

   https://console.mailchannels.net/insights/bounce?auid=hostingeremail&sender=diletta%40asdfacile.it&txid=6eabee2875700683

  (in reply to end of DATA command)

Reporting-MTA: dns; uk-fast-smtpout2.hostinger.io

X-smtp-hostinger-com-Queue-ID: 4XZ2H43CN4zD4nTp

X-smtp-hostinger-com-Sender: rfc822; diletta@asdfacile.it

Arrival-Date: Thu, 24 Oct 2024 10:30:08 +0000 (UTC)

Final-Recipient: rfc822; serebsmb@gmail.com

Original-Recipient: rfc822;serebsmb@gmail.com

Action: failed

Status: 5.7.1

Remote-MTA: dns; smtp.mailchannels.net

Diagnostic-Code: smtp; 550 5.7.1 [CS] Message blocked. If this is a false

  positive, please report this to your hosting service provider. See

   https://console.mailchannels.net/insights/bounce?auid=hostingeremail&sender=diletta%40asdfacile.it&txid=6eabee2875700683

Return-Path: <diletta@asdfacile.it>

To: serebsmb@gmail.com

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=asdfacile.it;

  s=hostingermail-a; t=1729765808;

  h=from:from:reply-to:reply-to:subject:subject:date:date:

   message-id:message-id:to:to:cc:mime-version:mime-version:

   content-type:content-type: content-transfer-encoding:content-transfer-encoding;

  bh=Lki0hvfeiQ8LUlJYTwsr37IvBJu4ShxsHj5edKe0ur8=;

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  zN2w/3sLl8QyXrijjFHphHQuh58isAsReP4j7Alyk1QrVcKBXEMS6kkTxmCAfA==

From: ESTATE 83 SSDRL <diletta@asdfacile.it>

Reply-To: diletta@asdfacile.it

Subject: Abbiamo ricevuto la tua risposta per ESTATE 83 SSDRL

Message-ID: <5ArVjOsfxgn8Z8iovG0dIJL0MGlJF8hoWSWHUWw06A@emea-workers-wmf5>

X-Priority: 3

X-Mailer: Jotform Email Services

X-Related-UserName: rubagottidiletta

X-Related-Last-Form-ID: 242792507828063

X-Related-Submission-ID: 6055749999609731930

Feedback-ID: 242792507828063:autorespond:jotform

X-Related-FormID: 242792507828063

MIME-Version: 1.0

Content-Type: multipart/mixed;

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Content-Transfer-Encoding: 8bit

Date: Thu, 24 Oct 2024 10:30:08 +0000 (UTC)

X-CM-Analysis: v=2.4 cv=TcnEtgQh c=1 sm=1 tr=0 ts=671a21b0 a=IKrpClit1S8wpaos/DewRw==:117 a=IKrpClit1S8wpaos/DewRw==:17 a=iWCVI1LxHOkA:10 a=pGLkceISAAAA:8 a=NN6StObwxWLW6OPgiLMA:9 a=CjuIK1q_8ugA:10 a=Z0NLBAXiAAAA:8 a=raO6QidnVx-tVKLVoa8A:9 a=12-GKwNpFoaKfS-h:21 a=_W_S_7VecoQA:10 a=lqcHg5cX4UMA:10 a=s-NzLCUEbswsK-M0urUA:9 a=HXjIzolwW10A:10 a=IZjBdndnsfAApjWlRlQA:9 a=dkvbZgF5JlzBsm4CbdgA:9 a=n3BslyFRqc0A:10 a=LcmB9MPmAAAA:8 a=aYfjK6uMJpCsjExptjEA:9 a=rls1ZAiwvL0A:10 a=tUmfAbWFOu5HkjllOUaa:22

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X-AuthUser: diletta@asdfacile.it

Hi Diletta,

Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, this message explains that the email service provider of the recipient blocked your email. If you follow the link provided at the top of the message, you see that the email was blocked. You can click on Not Spam to confirm that your emails are not SPAM. This might fix your issue, and once done, your email should be whitelisted on the email service provider side.

Give it a try and let us know how it goes.