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infochiesadidioDomanda del 26 ottobre 2024 alle ore 15:52
salve scrivo per chiedere a motivo di cambia account gestionale il trasferimento dei seguenti moduli all'account con mail
Moduli da trasferire: https://form.jotform.com/220395792677066
https://form.jotform.com/220214985750052https://form.jotform.com/220464985375062
grazie in anticipo, buona serata -
Andreas Jotform SupportRisposta del 26 ottobre 2024 alle ore 19:39
Hi infochiesadidio,
Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question. Thanks for reaching out to Jotform Support. Once forms are transferred from your account to another account, that person becomes the new owner of those forms. This means that the transfer can’t be reversed unless the new owner provides explicit approval to return the forms to your account. If you're using a custom URL for your forms, the new owner will also have to set them up again because the old custom URL won’t work after the transfer. If this is ok with you, we’ll go ahead with transferring the forms.
Once we hear back from you, we'll be able to help you with this.
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infochiesadidioRisposta del 28 ottobre 2024 alle ore 07:31
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Vincenzo Jotform SupportRisposta del 28 ottobre 2024 alle ore 07:56
Buongiorno infochiesadidio,
Come da lei richiesto, abbiamo trasferito i moduli all'account con indirizzo email chiesadidioitalia@gmail.com. Per evitare possibili confusioni, ho spostato la sua altra domanda su una nuova discussione. Può vedere la mia risposta facendo clic qui.
Restiamo a sua disposizione per ulteriori chiarimenti.