richiesta di ripristino del mio account

  • francescosocial
    Domanda del 28 ottobre 2024 alle ore 10:35

    non riesco più ad entrare nel mio jotform

    per risposte prego scrivere a fra.ignomirelli@libero.it

    grazie


  • Afzal Jotform Support
    Risposta del 28 ottobre 2024 alle ore 11:04

    Hi Francesco,

    Thanks for reaching out to Jotform Support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I checked the account and I can confirm that the account is active and accessible. Are you seeing any error message on your end? Share a screenshot of the error message and we'll do a more in-depth investigation and work on finding a solution.

    Once we hear back from you, we'll be able to move forward with a solution.