Come posso eliminare i dati esistenti?

Salve, ho creato un form che attualmente vorrei utilizzare ma lo spazio per i dati sta quasi per terminare, è possibile cancellare i dati per poter avere più spazio e utilizzare lo stesso form?

Grazie

Patrizio

Hi Patrizio,

Thanks for reaching out to Jotform Support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, you're right. I checked your account, and your Upload Space Limit is almost reached. To free up space, you’ll need to permanently delete the files by purging them. But, before doing so, I recommend Download the Submission Files if you need a backup or want to avoid data loss. Now, let me show you how to delete and purge them:

To delete a submission:

1. In Jotform Tables, you can click on the three dots icon next to the entry you want to delete and then select Move to Trash from the dropdown option.
2. Alternatively, check all the checkboxes for the specific entries you want to delete, and then click the Delete button in the upper right corner of the table to delete multiple entries.
3. You can also check the Top Checkbox to select all entries and then click the Delete button in the upper right corner of the table to delete all entries at once.
4. Lastly, click the red Move to Trash button in the pop-up modal to complete the deletion process. Check out my screencast for a visual guide.

Now, to permanently delete or purge the deleted entries:

1. In Jotform Tables, click the three dots icon open the tab’s menu.
2. From the dropdown menu, click Trashed entries.
3. In the Trash panel, select the entries you want to permanently delete, or simply check the Select All option.
4. Then, click Delete Forever button and confirm.

That's it. If you don’t see any changes in your upload space limit, try logging out and then logging back in. We also have a guide about Understanding Your Account Usage and Limits and How to Delete Form Submission Data that you can check out.

Give it a try and reach out again if you have any other questions.