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mavicanzianiDomanda del 11 novembre 2024 alle ore 03:02
Buongiorno sto provando a connettere paypal business al form che ho realizzato, se paypal mi dice di aver accettato jotform, jotform non effettua il collegamento. Cosa devo fare? grazie
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Lara Jotform SupportRisposta del 11 novembre 2024 alle ore 03:32
Hi mavicanziani,
Thanks for reaching out to Jotform support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, our Developer Team is aware of the issue and is working on it right now. We'll let you know as soon as they get it fixed.
Thanks for your patience and understanding, we appreciate it.
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mavicanzianiRisposta del 11 novembre 2024 alle ore 05:34
I tried again to clone the form and make another connection with my PayPal account. I am attaching the photos of what appears to me; maybe this can help you better understand the problem. Thank you.
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Vincenzo Jotform SupportRisposta del 11 novembre 2024 alle ore 05:51
Hi mavicanziani,
I have shared the screenshot that you sent us with our Developers. Rest assured that we’ll get back to you with an update as soon as we have one.
Thanks for your patience and understanding. We appreciate it.
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Özlem Jotform DeveloperRisposta del 15 novembre 2024 alle ore 08:04
Hello,
We are sorry for the issue.
The issue is fixed. Please try to connect again after you clear browser and form caches.
Thank you.