Lillagunga - Product Claim Form

Product Claim v.1.1

Kindly fill in all required fields. The more precise your submission is, the easier it is for us to process it and return to you. Please note that we will reserve 1-2 days before we will respond.
Customer Information
Full name *

First Name Last Name
Email *
Phone *

Product Information
Model *
Material *
Accessories *
Please state the weight of the user(s) *
Kindly state in kg.
The product has been used *
Briefly describe where it has been used outdoors *
It could be a tree, a terrace, a swing stand or similar.

Purhasing Information
Where did you purchase your product?

From www.lillagunga.com From a Retailer Used / Second hand
Please name the retailer *
Your order number *
Your order number is visible in your order confirmation email.
Date of purchase *

Month Day Year
Picture upload *

Browse Files
Kindly upload picture(s) which clearly shows the damage of the product. You may supply 3 pictures and the maximum file size per picture is 5 MB. Supported formats: jpg, jpeg, png. Cancel of
Description of the claim *
Kindly briefly but precisely describe the damage, how it occurred and your honest opinion of the possible reason for the damage.

Product Claim v.1.1