FAQ

Read our FAQs to discover more about Jotform Agency Partner Program

  • What is the Jotform Agency Partner Program?

    The Jotform Agency Partner Program allows agencies to refer potential Enterprise clients to Jotform, where our sales team will handle the sale and onboarding process. Partners earn a commission for each successful referral that converts into an Enterprise client.

  • How do I become an agency partner?

    You can join by reaching out to us via the Jotform Agency Partner Program application form. After an initial review and approval, we’ll set up an orientation meeting to familiarize you with the program details and how to get started.

  • What are the requirements to be an agency partner? Does it cost anything?

    We look for agencies that have experience in referring clients to software solutions or those with a solid understanding of the SaaS space. No specific technical requirements exist, but a strong network and industry connections are beneficial. There are no costs associated with joining the Jotform Agency Partner Program.

  • Do agency partners need to be involved in the sales process?

    Not, at all! Jotform Agency Partners are only responsible for referring potential Enterprise clients. Our dedicated sales team will handle all communication, negotiations, and deal closures with the end user.

  • How can I access the partner portal?

    You can easily access the Agency Program partner portal by visiting this link: https://www.jotform.com/partnership/agency/.

  • What commission can I earn from the program?

    As an agency partner, you’ll earn a commission for each client you refer that converts into an Enterprise account. The commission structure is straightforward, with a fixed 30% rate for each successful referral. For more specific details, please refer to your partnership agreement.

  • How are commissions paid to agency partners?

    You’ll get email notifications from Tremendous, for transferring commission payments even though you will still receive your payment in your PayPal account. Commissions are paid on the terms specified in your agreement.

  • Is the commission recurring?

    Yes, commissions are recurring. This means you’ll continue to earn commissions as long as your referred clients remain active, creating a reliable source of ongoing revenue.

  • What is the difference between the Agency Program and the Reseller Program?

    The primary difference between the two programs lies in their structure: the Agency Program is commission-based, allowing you to earn commissions on the clients you bring in, while the Reseller Program is discount-based, meaning you purchase Jotform Enterprise at a discount price and resell it to your clients.

  • Can I become a Reseller Partner and Agency Partner at the same time?

    Yes, you are welcome to participate in both the Agency Program and the Reseller Program simultaneously.

  • What happens if a referred client does not upgrade to Enterprise?

    While we do not impose penalties for clients not upgrading to Enterprise, we ask that partners stay engaged and continue to encourage the client. Though the sales team will handle the process, you're welcome to visit the client to help move things forward.

  • Can I earn additional bonuses or incentives in the program?

    Yes, we provide additional bonuses and incentives depending on your sales performance!

  • How do I track my referrals and commissions?

    You’ll have access to the Jotform Agency Partner Portal where you can track your referrals, see the status of each lead, and monitor your commission earnings. This ensures transparency and gives you full visibility into the progress of your referred clients.

  • Can I refer clients from any industry or region?

    Yes, the Agency Partner Program is open to referrals from any industry or region, provided the client is a potential fit for Jotform Enterprise.

  • Is there any support available to help me refer clients?

    Yes, we provide partners with a partner manager and a variety of marketing resources, co-branded materials, and training to help partners effectively promote Jotform Enterprise.

  • Can I terminate my participation in the program?

    Yes, you can opt to terminate your participation in the program at any time. Please refer to the program agreement for details on the process and any final outstanding commissions.

  • Who should I contact if I have questions or need support?

    For any questions or support related to the program, please reach out to your designated partner manager or contact our partner support team at partners@jotform.com