conta bloqueada por overr quota

ola boa tarde

minha conta esta no limite de espaco, porem ja excluimos tudo e nao aparece mais espaco.

voces podem liberar mais espaco?

Hi financeiroevtandaracaixeta,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I see that you're already within your account limit. I've gone ahead and cleared your form caches to refresh the data. Your account should be active again, and you can use your forms again. Although Clearing Your Form Caches isn't done automatically, it's easy to do it manually. Let me show you how:

1. On your My Forms page, click on your Avatar/Profile Image icon.

2. In the window that opens, click on Settings.

3. In the Settings menu, scroll down to the bottom and click on Clear Cache. And that's it, you're done.

Let us know if you have any other questions.