O limite de envio mensal é acumulado?

Olá, bom dia. Tenho uma dúvida sobre os planos. Minha dúvida é, por exemplo, temos a restrição de 2,500 envios mensais. E se eu não usar, no próximo mês o valor se acumula e vai para 5,000 ou permanece nos 2,500?

Hi Rafael,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, your monthly limits, including the 2,500 form submission limit, will be reset at the start of each month. Unused submissions do not accumulate until the next month, so your limit will remain at 2, 500 for each new month, regardless of how many were used previously. However, the previous submissions will still be stored in your account based on your total submission storage limit.

You can check out this guide on Understanding Your Account Usage and Limits. You can also check out our pricing page to see the full details of your preferred plan.

Reach out again if you have any other questions.

Ok, thanks!