Suspensão de conta

Tentei fazer pagamento e não consegui. Consegue liberar o meu acesso?

Hi Yuri,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese Support, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I’ve reached out to the related team about this. Once they look into things, they'll reply to you here on this thread.

Reach out again if you need any other help.

Hi Yuri

Thanks for patiently waiting. Due to many failed attempts to charge your card, which our system considers fraudulent, we have decided to suspend your account to prevent further attempts.

I have already reactivated the account, so you may now use it again. Also, make sure that you have enough balance in your Credit Card.

Let us know if you need further assistance.