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psibarelaPerguntado em 24 de fevereiro de 2025 às 09:46
Olá, bom dia!
Preciso adicionar um novo cartão de crédito para pagamento, já que o cartão atual não tem limite suficiente. Não estou localizando a opção, por favor, podem me orientar? -
Mark Alan Jotform SupportRespondido em 24 de fevereiro de 2025 às 11:52
Hi Renan,
Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, getting back to your question. You can easily update your credit card information in just a few steps. Let me show you how:
1. On your My Forms page, click on your Avatar/Profile Image on the top-right side of the page, and then click on Settings.
2. Go to Billing in the menu on the left, and click on the Manage Payment Methods button.
3. In the window that opens, click on Add New Payment Method.
4. Then, enter your credit card details, select the Set As Primary option and click on Add New Payment Method.
Your payment method is now updated. The most recent one will appear as Primary, while the previous one will be saved as a Backup Payment Method. Check the screenshot below to see how it should look:
You can also check out the How to Change and Manage Account Payment Methods guide for detailed information.
Let us know if you need any more help.
Sua Resposta
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