Problema de Pagamento no Cartão de Crédito

  • psibarela
    Perguntado em 24 de fevereiro de 2025 às 09:46

    Olá, bom dia!
    Preciso adicionar um novo cartão de crédito para pagamento, já que o cartão atual não tem limite suficiente. Não estou localizando a opção, por favor, podem me orientar?

  • Mark Alan Jotform Support
    Respondido em 24 de fevereiro de 2025 às 11:52

    Hi Renan,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, getting back to your question. You can easily update your credit card information in just a few steps. Let me show you how:

    1. On your My Forms page, click on your Avatar/Profile Image on the top-right side of the page, and then click on Settings.

    Problema de Pagamento no Cartão de Crédito Image 1 Screenshot 60

    2. Go to Billing in the menu on the left, and click on the Manage Payment Methods button.

    Problema de Pagamento no Cartão de Crédito Image 2 Screenshot 71

    3. In the window that opens, click on Add New Payment Method.

    Problema de Pagamento no Cartão de Crédito Image 3 Screenshot 82

    4. Then, enter your credit card details, select the Set As Primary option and click on Add New Payment Method.

    Problema de Pagamento no Cartão de Crédito Image 4 Screenshot 93Your payment method is now updated. The most recent one will appear as Primary, while the previous one will be saved as a Backup Payment Method. Check the screenshot below to see how it should look:

    Problema de Pagamento no Cartão de Crédito Image 5 Screenshot 104You can also check out the How to Change and Manage Account Payment Methods guide for detailed information.

    Let us know if you need any more help.

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