Faturamento: cancelar conta e reembolsar pagamento

Olá! Tudo bem? Gostaria de solicitar o cancelamento do plano, infelizmente não notei a cobrança em Dolar, pensei que pela tradução a cobrança seria em Real e infelizmente isso afeta meu orçamento agora a nível de marketing,

Gostaria de solicitar cancelamento do plano e estorno do valor

Obrigado!

Hi scarpancalcados,

Thank you for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, the account is set to cancel at the end of the billing period. To request a refund for your latest invoice, just fill out our Refund Request form. And our relevant team will email you once they've had a chance to look into it.

Keep us updated and let us know if you need any more help.