How to delete a chat in Microsoft Teams

Microsoft Teams is a powerful tool for collaboration and communication, with team channels and individual and group chats. Sometimes, though, you might want to clean up your chat history to keep your Teams interface clean and organized or to remove irrelevant information or mistaken communications.

In this article, we’ll walk you through how to delete a single chat message and full chats with other team members in Teams. We’ll also explain how to cancel or edit scheduled messages. Additionally, we’ll show you how Jotform integrates with Microsoft Teams to add even more functionality to your workflows.

How to delete a single chat message in Microsoft Teams

You can delete single chat messages in Microsoft Teams that you’ve sent, whether in a one-on-one conversation or a group chat. Here’s a step-by-step guide:

1. Open the Chat window in Microsoft Teams.
2. Select the conversation that contains the message you want to delete.
3. Hover over the message you want to delete. A menu with emoji reactions and other icons will appear.

4. Click on the three-dot icon. A dropdown menu will appear.

5. In the dropdown menu, select Delete.

6. A note will appear where the deleted message used to be, confirming the message was deleted. Click Undo if you change your mind and want to keep the message.

After you delete your message from a conversation, the person you’re chatting with won’t be able to see the original message, but they’ll see a note indicating a message was deleted.

How to edit or cancel a scheduled message in Microsoft Teams

If you have a Teams work or school account, scheduled messages are a great way to send reminders or updates at specific times. But what if you need to edit or cancel a scheduled message? Simply follow these steps:

1. Navigate to the scheduled message in the chat. Scheduled messages appear with a small clock icon next to them.

2. Hover over the scheduled message. A menu will appear.
3. To edit the message, click the pencil icon.

4. The message will open in an editable text field. Make the changes you want and click the checkmark icon to save the edited message.

5. If you want to delete the scheduled message, click the three-dot icon to open a dropdown menu and then select Delete.

How can you delete a full conversation in Microsoft Teams?

While knowing how to delete individual messages is helpful, you might also want to delete an entire conversation that’s become unnecessary. Note that when you delete a conversation, it’s removed from your Teams interface, but your conversational partner or group will still be able to see the conversation.

If you delete a conversation with a single conversational partner, that person won’t be able to see that you deleted the conversation. If you delete a group conversation, the group will see that you’ve left the conversation but will still be able to access the full conversation.

Here’s how to delete a conversation in Teams:

1. Find the conversation you want to delete and hover over it. A couple of icons will appear in the top corner. Click the three-dot icon.

2. A dropdown menu will open. Select Delete.

3. A popup window will appear. Click Yes, delete to confirm you want to delete the conversation.

While you can’t erase the chat for everyone, this feature can help keep your chat interface clean and uncluttered.

Why you sometimes can’t delete messages in Teams

If you’re struggling with how to delete a chat in Teams or you’ve tried to delete messages but aren’t able to, there could be several reasons why:

• Administrative controls: Some organizations might restrict the ability to delete messages to ensure transparency or for recordkeeping purposes. The Teams account administrator may have disabled the ability to delete messages.
• Guest access: If you’re a guest in a Teams workspace, you might not have the necessary permissions to delete messages.
• Older version of Teams: Ensure you’re using the latest version of Microsoft Teams. Older software could be missing some features.

How integrating Jotform with Microsoft Teams delivers added benefits

Jotform, a powerful form-building platform, offers an integration with Microsoft Teams that can streamline workflows and save time for businesses that rely on forms for data collection and other purposes.

This integration lets users automatically send form submission data to Teams chats and channels. Users can also easily configure form submissions to automatically create Teams meetings.

With the Jotform-Teams integration, users can

• Automatically send form submission data to a public channel.
• Automatically send form submission data to a private channel.
• Automatically send form submission data to a specific chat.
• Automatically schedule a Teams meeting based on form data.

If you’re interested in enhancing your Teams workflows with Jotform, give it a try today — it’s free.

Photo by Tranmautritam