Chatbot in APP einbinden

Hallo, wie kann ich ein chatbot ins APP integrieren und welche APP könnt ihr mir empfehlen in bezug auf Kundenservice fragen zum Produkt usw.

Hi Sebastian,

Thanks for reaching out to Jotform Support. Our German Support agents are currently busy assisting other Jotform users. However, I'd be happy to help you in English using Google Translate and you can reply in whichever language you feel comfortable using. If you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again. 

Now, let me help you with your question. Unfortunately, we currently don't have a chatbot like functionality. As a workaround, you could make your form smart through conditional logic however, like for example showing different answers, based upon which questions users choose from a list of predefined questions.

You might want to check out this guide on How to Show or Hide Fields Based on a User's Answer. It could be really useful for customizing your forms based on user inputs.

Let us know if you have any other questions.

Thx for the support

Hi Sebastian,

We’re excited to announce the launch of Jotform AI Agents. Meet the future of customer service. Jotform AI Agents are powerful customer service tools that answer user questions, provide real-time help, and guide your customers through processes like form-filling and troubleshooting.

AI Agents come in many shapes and sizes. Your users can reach your agent through various channels: Chatbot, WhatsApp, SMS, the Agent’s App, the Agent’s standalone website, Messenger, and more. They can even call the Agent on their phone.

It’s always good to show a friendly face when your users have questions. Jotform makes that easy. You can use one of our AI Agent Templates, or customize the appearance of the AI Agents by generating an AI image, or uploading a photo. And for Phone and Voice AI Agents, we’ve got a diverse voice library for you to choose from.

If you want to reach a global audience, your AI Agent can provide a smooth and natural conversation with Translations. You can set the primary language for the greeting and first interactions, but the AI Agent will flawlessly continue the conversation even if the customer changes languages.

What’s an AI Agent without Intelligence? Training AI Agents is easy. If you don’t want to manually add all the information, just start talking to your Agent under the Train tab, tell them what they need to know or do, and they’ll learn it right away. 

AI Agents can do much more than simply respond to questions. Tools are one of the many great features of AI Agents. Using Tools, you can enhance your agent's capabilities. Taking notes, sending emails, and displaying media, items, and files to your customers are easy tasks for your AI Agent. Tools also lets you integrate your Agent with Workflow, Google Drive, Google Calendar, Dropbox, and many more. Don’t see the tool you’re looking for? Don’t worry. You can always request one.

Also, if you want to talk to the customer directly, you can Take Over the chat from the AI Agent. Take Over allows you to have direct interaction with your customers. You can use it directly in the Conversations section of the Agent.

 If you want to use it on the go, we have our Take Over Mobile App for you.

To be notified every time a chat is started with your AI Agent, you can turn on the Notification Emails.

Give AI Agents a try, if you need any help or have any questions, check out our AI Help Guide or let us know. We’re here to help.