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plenterhiltmannGefragt am 27. Januar 2025 um 08:32
Hallo,
in meinem formular habe ich Bedingungen hinterlegt, die bei unterschiedlichem Umfang des Auftrages unterschiedliche Felder zeigen sollen. Doch nur bei "Neuauftrag" werden die gewünschten Felder wie gewünscht angezeigt (inkl. der Felder am Ende unter Abschnitt "Bestätigen/Absenden") obwohl die nicht extra in der Bedingung genannt sind.
Bei Auftrag "Teilleistungen" werden die Bestätigen/Absenden Felder am Ende nicht angezeigt. Trotz vieler Suche konnte ich die Ursache nicht eingrenzen.
Vielen Dank für Ihre Hilfe! -
Kyle Jotform SupportGeantwortet am 27. Januar 2025 um 11:08
Hi Andreas,
Thanks for reaching out to Jotform Support. Our Deutsch Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Deutsch, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I understand the issue. Let me look into it and get back to you with a solution.
Reach out again if you have any other questions.
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Kyle Jotform SupportGeantwortet am 27. Januar 2025 um 11:41
Hi Andreas,
I cloned your form and tested it to see if I could replicate the issue, and I ran into the same issue. When I looked at your form, I saw that the conditions weren't complete yet. Can you explain a bit more about what you'd like to achieve in your show/hide field conditions so I can help you better? Also, include the fields that you wanted to be hidden if the option is selected.
As soon as we hear back from you, we can move forward with a solution.
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plenterhiltmannGeantwortet am 29. Januar 2025 um 07:52
Hi,
I now completed/Renewed the conditions and still run into the issue. Here is what happens:
Neuauftrag: the form goes on until the end as wantedTeilleistungen: the form stops behind the paragraph for "Preise Gesamt" but do not show the rest as wantet from the headline "Bestätigungen/Absenden" on to the end.
The form goes
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Eren Jotform SEO SpecialistGeantwortet am 29. Januar 2025 um 09:08
Hi Andreas,
I understand the issue, but I'll need time to move forward with a solution.
Thanks for your patience and understanding -
Eren Jotform SEO SpecialistGeantwortet am 30. Januar 2025 um 02:09
Hi Andreas,
I see that your issue has continued even though you had adjusted your conditions. When I cloned and tested your form, the same thing happened for me. After investigating it a bit, I found a solution. It's really easy to fix. Let me show you how:
- In Form Builder, in the orange navigation bar click on Settings.
- Click on Conditions that’s on the left side.
- Hover over your mouse to condition you want to change and click on Edit icon.
4.Set the conditions as you see below and click on Save.Give it a try and let us know how it goes.