Monday.com-Integration: Aktualisierungsfelder können nicht ausgewählt werden

Guten Tag,

seit ein paar Tagen funktioniert die Integration zwischen Jotform und monday.com nicht richtig. Es werden zwar automatisch Elemente erstellt, aber die Option „Select Update Fields“ wird nicht berücksichtigt.

Können Sie das bitte korrigieren?

Hi Orth_Transporte,

Thanks for reaching out to Jotform Support. Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I checked your account and saw that you have multiple forms that are integrated with Monday.com. Can you share with us the form link you're referring to? You can easily find your form's URL in Form Builder. Let me show you how:

1. In Form Builder, in the orange navigation bar at the top of the page, click on Publish.
2. In the Quick Share tab, click on Copy Link in the Share With Link section.

Once you share the form URL with us, we’ll be able to help you better with this.

Wir haben mehrere Formulare.. leider funktionier das bei allen Links nicht mehr.

https://form.jotform.com/233362861327356

Hi Orth_Transporte,

According to your integration action log, it seems the status of transferring submission to Monday.com is failed. I suggest removing the action and adding it back. Let me show you how:

1. In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.
2. Click on Integrations on the left side of the screen.
3. Select the Monday.com Integration.

4. Click on the Three vertical dot icon right beside the action.
5. Select Delete Action.

After, just add it back. We also have a guide about How to Integrate Jotform With monday.com that you can check out.

Give it a try and let us know how it goes.

Ich habe es gerade entfernt und neu eingerichtet. Leider funktioniert es immer noch nicht.

Hallo Orth_Transporte,

According to the action log file it shows there is an issue on the Monday.com website, but according to the Monday.com status page all seems to be working as expected, so I created a ticket and escalated this to our Developers. Our Developers are working on the issue as fast as they can. As soon as we have an update, we’ll let you know.

Let us know if you have any other questions.

Guten Tag,

haben Sie eine Lösung für das Problem gefunden? Wir benötigen die Funktion.

LG

Hi Orth_Transporte,

Unfortunately, our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.

As for your concern, there haven’t been any updates yet. I know that it’s taking some time to resolve. I’ve marked this as a Priority and reached out to our Developers again. We’ll let you know as soon as there’s an update.

We appreciate your patience while we work on a solution.

Guten Tag,

das Problem scheint behoben zu sein. Seit gestern gegen 15:30 Uhr funktionieren die Updates wieder.