Worum geht es bei Total Submission Storage?

  • Hangartner_Philipp
    Gefragt am 4. Februar 2025 um 05:19

    Guten Tag

    Was ist im Abo mit Antwortenspeicher gemeint? Wir haben ein Limit von 100'000.

    Sind das nur Antworten oder gehören die Archivierten und gelöschten dazu?

    Vielen Dank

  • Chris_L Jotform Support
    Geantwortet am 4. Februar 2025 um 05:56

    Hi Hangartner_Philipp,

    Thanks for reaching out to Jotform Support. Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, the Total Submission Storage is the maximum number of entries you can store in your account. Exceeding the limit deletes the oldest form entry to make room for the new submission. Deleted form entries won't be counted against your Total Submission Storage limit. Keep in mind that deleted entries will be automatically purged after the 30 days. On the other hand, Archived entries will be counted against your Total Submission Storage limit and will be stored in the Archive folder indefinitely.

    Let us know if you need any more help.

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