Zapier Connection

Lieber Support,

leider zeigt mir Zapier eine Fehlermeldung an, wenn ich Jotform anbinden will. Ich habe in meinem Jotform Account bereits Zapier integriert.

Hi Cindy,

Thanks for reaching out to Jotform Support. Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, the error occurs when the authorization token used to connect your Jotform account to Zapier has expired. Can you try to create a new API key in your account settings? Let me show you how:

1. In your My Forms Page, hover your mouse over to the upper right corner of the panel and click on your Profile Avatar.
2. Select the Settings on the dropdown menu.
3. On the left side menu, select the API tab.
4. Then, locate the Zapier and click on the X icon across it.

After that, create a new API key for Zapier and proceed to the Zapier Integration and create a zap.

Give it a try and let us know how it goes.

OK, Ich habe den Fehler gefunden. Bei der Auswahl der Fragen bei der Verbindung musste ich bei der zweiten Frage "Ja" auswählen. Jetzt funktioniert es, danke.