Formular Eingabetabelle verliert Werte

Guten Tag,

ich habe in ein Formular zwei Eingabetabellen eingefügt.

Wenn ich Werte in diese Eingabentabelle eingebe, werden diese nicht dauerhaft gespeichert.

Die eingegeben Werte sind nach einer oder mehreren Aktuallisierung des Browsers verschwunden.

Die Eingabetabelle kann so nicht verwendet werden. Was kann ich tun um diese zu nutzen?

Viele Grüße

Ralph Barnstein

Hi Ralph,

Thanks for reaching out to Jotform Support. Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

Since I was not able to replicate the issue. Can you share with us a screen recording of what’s happening so we can try to replicate it on our end? You can share the video recording on any public sharing platform like Google Drive or Dropbox, or you can simply use Loom to record the video and share the video link with us.

Also, consider updating the submission via the Edit Entry feature and see if that solves the issue. Doing that is easy, let me show you how:

1. In Tables, click on the Three vertical dots on the right side of the submission row.
2. In the dropdown menu, click on the Edit Entry option.
3. Finally, add the additional information that you want to record on the submission and submit the form again.

Once we hear back from you, we'll be able to move forward with a solution.